SHIPPING & RETURNS

SHIPPING POLICY

 

CURRENTLY SHIPPING TO THE USA ONLY

Unless specifically requested, shipping is through USPS or UPS.  

Original artwork may require insurance and a signature delivery. 

Prints and artwork under $100 do not have to be signed for and ship with carrier provided insurance only.

If priority overnight is preferred. additional charges are required. 

Your order will ship within 24 hours when possible with the exception of weekends and holidays. 

Please read the description of the item you are purchasing carefully before placing your order. If you have any questions or concerns please contact me PRIOR to placing your order. 

To avoid non-delivery or additional shipping fees, please ensure the address you provide is current, accurate. and deliverable. I do not ship to PO Boxes. If the item is being delivered to an apartment or suite, please include the details for a fully deliverable address. Any expenses incurred for subsequent shipping due to incorrect or incomplete addresses will be the responsibility of the purchaser. 

GIFT GIVING: If you're purchasing a work of art as a gift, special gift wrap and trim packaging can be provided at no extra cost. To provide the proper wrapping and trim, please provide the type of occasion for the gift. In addition, a proper shipping address and recipient name will be required. 

​​RETURN  POLICY​

Every customer's experience will be a great one!

I want you to love your purchase(s) as much as I enjoyed creating them for you! If by chance you are not happy with your purchase you need to notify me within 24 hrs of receiving the merchandise for an expedient resolution.


Please place your order carefully. Once an item(s) is shipped, the item becomes nonreturnable and nonrefundable. 

Please make notification immediately if you receive any item that has been damaged. Damaged goods will need to be originated by a complaint from the buyer to the appropriate shipper. Note that shippers typically will want to see the condition of the original packaging.

 

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© 2020 by CINDY DeGRAW - ALL RIGHTS RESERVED